Varen Technologies

Customer Services and Information Technology Officer Senior

US-VA-Tysons/McLean
ID
2017-2663
Clearance Requirements
Top Secret/SCI with polygraph

Overview

Varen Technologies is an Intelligence Services Provider focusing on information technology services and solutions for the Defense and Intelligence Communities.  We provide high caliber intelligence professionals to assist in all aspects of systems implementation, delivering leading edge solutions using the latest tools and technologies. 

 

We hire professionals who match our core values and high standards, and who are looking to work in a dynamic, team-oriented environment.  It is our belief that professional growth and development are among the most important ways to keep our highly talented employees challenged and motivated.  This belief keeps us focused on career paths for each individual, giving our employees the ability to fulfill their personal and professional goals.  Add that to our highly competitive benefits, rapid growth and success, Varen is just an exciting place to work!

 

Our core support is in the following five areas:

  • Cyber Solutions
  • Strategic Management & SETA
  • Software & IT Solutions
  • Intel Analysis
  • Military Health Programs

Responsibilities include, but not limited to

Customer Services and Information Technology Officer FP

 

Strong customer service skills working directly at user location. Strong communication in person, on the phone, or in digital format. Strong knowledge of Lotus Notes 8/Domino client and database administration, O&M in an enterprise environment. Strong knowledge of Active Directory and Windows account administration and troubleshooting. Strong knowledge of troubleshooting in a Win7/Win10 client environment

A+, Security+, Network+ certifications or knowledge base
Prior CMA experience
Strong knowledge of enterprise grade share drives, folder structure, inheritance, permissions and ACL schemes.
Strong knowledge of customer tools, resources, to include the ACP, ticketing queues, and request applications
Self-motivated with an ability to work independently while remaining productive
Ability to relay technical information to customer in non-technical manner as needed.

 

 

Qualifications

 

 

Varen offers a competitive benefits package to include: employee bonus plan, corporate equity program, 401(k), tuition reimbursement, referral bonus program, paid holidays, paid time off, medical, dental and vision insurance, flexible spending account, long and short term disability and company paid life insurance.

 

Varen Technologies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please view Equal Employment Opportunity Posters provided by OFCCP here. For inquiries regarding disability accommodation during the application process, please contact ADA@varentechnologies.com or the Recruiter with whom you are working. Current employees may also contact a Human Resources representative.

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